FAQ
Questions teams ask before switching.
Answers about efleet WhatsApp and SMS notifications, multi-tenant isolation, driver apps, and switching from legacy delivery tools.
FAQ
Common questions from switching teams.
WhatsApp messaging, tenant isolation, driver apps, and what migration looks like.
Does efleet support WhatsApp and SMS customer updates?
Yes. efleet sends WhatsApp messages first for delivery status updates, then falls back to SMS when WhatsApp is unavailable. Every attempt is logged with channel and cost.
Can multiple client brands run on one platform?
efleetdesk is multi-tenant by design. Each client, brand, location, user, and file is isolated so operations teams only see their own data.
What do drivers use in the field?
Drivers use the efleet mobile workflow for pickup scanning, delivery, proof of delivery, exceptions, and live location updates.
How is efleetdesk different from basic delivery tools?
Most tools track orders only. efleetdesk connects dispatch, bags, drivers, notifications, proof, audit trails, and cost visibility in one command center.