Platform
Built for fast teams that cannot lose the thread.
How efleetdesk connects orders, bags, drivers, WhatsApp and SMS messaging, proof of delivery, and audit trails in one command center.
Architecture
Every event connected — nothing lost between teams.
Order imported, bag prepared, driver assigned, customer notified via efleet, proof captured, exception resolved, and cost logged — in one auditable timeline.
- efleet sends WhatsApp first, SMS when needed
- Every message logged with channel, status, and provider cost
- Customers get tracking links; ops sees the same live board
Messaging layer
Live ops feed
Today's delivery board
EF-10421Out for deliveryWhatsApp sent12 min
EF-10422At hubQueued28 min
EF-10423Failed attemptSMS fallback4 min
EF-10424DeliveredProof capturedDone